JOB DESCRIPTION

 

Patient Account Representative

 

Marcam Associates is seeking an experienced Patient Accounting Representative for a Hospital in the Westerly Rhode Island area.

 

Patient Account Representative Responsibilities

 

• Patient Account Representative understands and knows how to use the hospital’s information system relating to billing/accounts receivable and its relationship to the other departments in the hospital
• Understands and knows how to address patient/customer questions and complaints pleasantly and effectively or directs the patient/customer to the correct person or department
• Performs research of patient account information and follows up on questions/complaints in a timely manner
• Prepares patient accounts in electronic format to be billed to assigned payers
• Reviews and follows up on all patient accounts for assigned payers
• Knows and abides by correct billing guidelines as mandated by the insurance that is being billed
• Responsible for claims follow-up for all accounts as assigned by supervisor
• Patient Account Representative accepts payments (including credit card), prepares receipts and makes change
• Understands how diagnosis and procedure/supply coding relates to billing and reimbursement

 

JOB REQUIREMENTS

 

Patient Account Representative Requirements

 

• High school diploma required
• 2+ years of Patient Accounting with in a Hospital environment is desired
• Patient Account Representative must be knowledgeable in HIPAA and compliance guidelines, protocols and procedures
• General knowledge of medical terminology
• Must have excellent communication skills with patients, providers and staff
• Strong and accurate data entry and computer skills
• Communicate effectively to dispute and reconcile claims
• Works well with a remote team
• Strong customer service skills
• Ability to respond to questions in a tactful and professional manner
• Ability to make basic numerical calculations
• Ability to maintain accuracy
• Ability to interpret accounts and records
• Ability to persuade and influence

 

JOB SNAPSHOT

 

Base Pay                              $13.00 - $15.00 /Hour

Employment Type           Full-Time

Job Type                              Health Care

Education                            Not Specified

Experience                         At least 2 year(s)

Manages Others              No

Relocation                           No

Industry                               Healthcare - Health Services, Managed Care

Benefits                               Health ins, life ins, long term disability, generous earned time, incentives and certification for the right candidate!

Required Travel                                Not Specified

 

All interested candidates should submit references, resume and cover letter to: