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A-1 Answering Service
Location: Pawtucket, RI 02851 Document ID: AA151-3H8O Posted on: 2016-04-1104/11/2016 Job Type: RegularJob Schedule:Full-time
Part-time
Minimum Education: Not Specified2016-05-11
ANSWERING SERVICE OPERATOR
ANSWERING SERVICE OPERATOR
SUMMARY:
Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate person that can help the customer
LOOKING FOR OPERATORS TO WORK IN A FAST PACED ENVIRONMENT. TAKING PHONE CALLS ON A HEAD SET FOR DIFFERENT COMPANIES AND DOCTORS OFFICES. YOU WILL TYPE MESSAGES INTO A COMPUTER WITH A WINDOWS BASED PROGRAM.
HAVING EXPERIENCE WOULD BE IDEAL. MUST BE ENERGETIC, OUTGOING, RELIABLE, AND HAVE GOOD TYPING AND COMMUNICATION SKILLS. A SPELLING TEST WILL BE GIVEN BEFORE THE INTERVIEW.
SHIFTS 7AM-2PM, OR 2- 3PM TIL 8PM, AND SOME WEEKENDS, 15-40 HOURS PER WEEK. TRAINING IS 5-10 DAYS DEPENDING ON THE INDIVIDUAL.
IDEAL FOR LOCAL COLLEGE STUDENTS OR SOMEONE LOOKING FOR A GOOD PART TIME OR FULL TIME JOB.
WE ARE LOOKING FOR PEOPLE WILLING TO WORK, BE AVAILABLE VARIOUS SHIFTS AND HAVE RELIABLE TRANSPORTATION.
WE REWARD HARD WORKERS WITH INCENTIVES.
PRIMARY RESPONSIBILITIES
- Act as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies.
- Greet customers warmly and ask how to help.
- Transfer calls.
- Relay verbal messages.
- Record and deliver messages.
- Call the appropriate person requested by caller.
- Page individuals and inform them of message.
- Refer caller to emergency numbers if necessary.
- Date stamp time of call and record in computer system.
- Schedule or cancel appointments.
- Answer caller's questions.
PLEASE CALL 1 (401) 729-7650, ASK FOR LISA OR RUSS MONDAY-FRIDAY 9:30AM-3PM
LOCATION: PAWTUCKET, Rhode Island
Principals only. Recruiters, please don’t contact this job poster.
Do NOT contact us with unsolicited services or offers.