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RI Temps, Inc.

Location: EAST GREENWICHRI 02818 Document ID: AC455-6VUY Posted on: 2018-11-2011/20/2018 Job Type: Regular

Job Schedule:Full-time
HOUR Hourly Wage: $15 -- $15 Minimum Education: High School2018-12-20
 

Customer Service Representative

 

 

 

Customer Service Representative

 

 

 

 

 

 

 

Work Hours Monday- Friday 8:00am-5:00pm

 

Pay Rate $15.00

 

 

 

  

 

 

 

Our Client a wellness company located in East Greenwich RI has several immediate openings!! 

 

Job Description: 

  • Front line call center and first “voice” the customer may hear 
  • Services customers by providing information; resolving questions; scheduling appointments and service problems 
  • Meet the needs of Customers by meeting service level standards responding to calls, faxes and inquiries in a timely manner 
  • Multi-task in a fast-paced, call center environment 
  • Capable of problem solving 

 

Responsibilities of position: 

  • Incoming call management – 80% 
  • Outgoing call management – 10% 
  • Other – 10%  

 

Experience and Education requirements 

  • Customer Service experience in a multi-faceted call center environment 
  • Experience in Wellness or Health industry a plus 
  • High School Diploma required; advanced education preferred 
  • Ability to navigate basic computer systems including Microsoft Office required 
  • Excellent communication skills 

 

     
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