Polaris MEP, a division of the URI Research Foundation and funded by NIST (National Institute of Standards & Technology) guides RI manufacturers to sustainable growth, innovative technology strategies and cost efficient operations. Polaris is looking to hire an Operations Manager to support recent center growth.

The ideal candidate has a proven track record of success facilitating progressive organizational change and development. The candidate must possess sound judgment and creative problem solving skills, including negotiation and conflict resolution. The ideal candidate works effectively in a team-dependent environment but is self-reliant, results oriented, energetic, flexible, and proactive.  Please send your resume and cover letter toccowan@polarismep.org.

POSITION DESCRIPTION: Operations Manager
REPORTS TO: Polaris MEP Center Director

Principal Duties and Responsibilities:

• Management and coordination of the Department of Commerce, NIST cooperative agreement to ensure deadlines and grant reporting requirements are completed by appropriate personnel.
• Create and utilize standardized procedures for data input into Salesforce database.
• Manage and perform project lifecycle activities.
• Identify and manage process improvements of center operations including IT systems and reporting.
• Manage activities related to Salesforce optimization.
• Identify and manage metrics required for federal, state and center operations.
• Manage center events scheduling and logistics.
• Support the organization’s marketing and collateral materials and the company’s web site and monthly newsletter.
• Support management of marketing, outreach, workshops and events for a cohesive outreach effort.
• Support management of the Center’s Salesforce database.
• Oversee quarterly reporting requirements for NIST and budgetary oversight.
• Provide support for the center’s hr functions and benefits.

Qualifications:

• 10 years experience with internal business operations and external client interactions utilizing contractual engagement.
• Ability to work in a team environment, but independently drive for results.
• Minimum five years of increasing responsibility with running operations of a consulting, non-profit or sales organization.
• Experience with strategic and operations planning.
• Strong management and organization skills, and the ability to influence and engage direct and indirect reports and peers.
• Exceptional written, oral, interpersonal and presentation skills, and the ability to effectively interface with staff, boards of directors, and financial auditors.
• Salesforce experience is a plus but not required.
• Bachelor’s degree in business, or related degree.